Privacy Policy
Last Updated: January 15, 2025
Introduction
At Brainlixa Pathen, we deeply respect your privacy and are committed to protecting your personal information. This comprehensive privacy policy explains how we collect, use, store, and safeguard your data when you visit our website at nexaportalstream.sbs or engage with our yogic meditation and self-development services.
We understand that your personal information is valuable, and we take our responsibility to protect it seriously. This policy covers all aspects of our data handling practices and outlines your rights regarding your personal information. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information to provide and improve our services to you. The information we gather helps us understand your needs better and deliver personalized experiences that support your self-development journey.
Personal Information
- Name and contact details including email address and phone number
- Demographic information such as age, location, and preferences
- Account credentials and profile information when you register
- Payment information when you purchase our programs or services
- Communication records including emails, messages, and support inquiries
- Feedback, reviews, and testimonials you provide about our services
Technical Information
- IP address, browser type, and operating system details
- Website usage patterns, pages visited, and time spent on site
- Device information including screen resolution and device type
- Cookies and similar tracking technologies data
- Referral sources and how you found our website
- Search terms used within our website
How We Use Your Information
Your information is used exclusively to enhance your experience with our yogic meditation and self-development programs. We process your data lawfully and transparently, ensuring every use serves a legitimate purpose that benefits your journey toward personal growth.
Primary Uses Include:
Service Delivery: Processing your enrollment in meditation programs, delivering learning materials, and providing personalized guidance based on your progress and preferences.
Communication: Sending important updates about your programs, responding to inquiries, and sharing relevant content that supports your self-development goals.
Improvement: Analyzing usage patterns to enhance our website functionality, develop new features, and create better learning experiences for all users.
Support: Providing technical assistance, troubleshooting issues, and ensuring you have seamless access to all our resources and services.
Data Storage and Security
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols are regularly updated to address emerging threats and maintain the highest level of protection for your data.
Security Measures We Implement
All data transmissions are encrypted using SSL/TLS protocols, ensuring your information remains secure during transfer. We store your data on secure servers with restricted access, regular backups, and comprehensive monitoring systems that detect and prevent unauthorized access attempts.
Our team undergoes regular security training, and we maintain strict internal policies regarding data access and handling. We also conduct periodic security audits and vulnerability assessments to identify and address potential risks proactively.
Your Rights and Choices
You have significant control over your personal information and how we use it. We respect your privacy preferences and provide multiple options for managing your data and communication preferences.
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used and with whom it's shared.
Update Information
Correct or update any inaccurate or outdated personal information in your account or our records.
Delete Your Data
Request deletion of your personal information, subject to legal and operational requirements for record-keeping.
Control Communications
Manage your email preferences, unsubscribe from marketing communications, or adjust notification settings.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may need to verify your identity before processing certain requests. There is no charge for most requests, though we may charge a reasonable fee for excessive or repetitive requests.
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in specific circumstances that are necessary for service delivery or legal compliance.
| Third Party Type | Purpose | Data Shared |
|---|---|---|
| Payment Processors | Process payments for programs and services | Payment information, transaction details |
| Email Service Providers | Send program updates and communications | Email address, name, communication preferences |
| Analytics Services | Understand website usage and improve services | Usage data, technical information (anonymized) |
| Cloud Storage Providers | Secure data storage and backup | All data types (encrypted) |
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Our retention periods are based on the type of information and the purpose for which it was collected.
Account information is typically retained for the duration of your relationship with us and for up to three years after account closure. Communication records and support inquiries are kept for two years to ensure we can provide consistent service and resolve any issues that may arise.
Financial records and transaction data are retained for seven years to comply with accounting and tax regulations. Marketing preferences and website analytics data are typically retained for two years unless you request earlier deletion.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.
Types of Cookies We Use
Essential Cookies: Required for basic website functionality, including login sessions and security features. These cannot be disabled without affecting site performance.
Analytics Cookies: Help us understand visitor behavior and improve our website. These provide aggregated, anonymized data about site usage and performance.
Preference Cookies: Remember your choices and settings to provide a more personalized experience on return visits.
International Data Transfers
While our primary operations are based in India, we may occasionally transfer your data to service providers in other countries to deliver our services effectively. Any international transfers are conducted with appropriate safeguards to protect your information.
We ensure that any international data transfers comply with applicable data protection laws and that receiving parties maintain adequate protection standards. We use contractual agreements and other legal mechanisms to safeguard your data during international transfers.
Children's Privacy
Our services are designed for adults aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected information from a child, we will take immediate steps to delete such information from our records.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation appropriately.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will notify you through email or prominent website notices at least 30 days before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Contact Us About Privacy
If you have questions about this privacy policy or concerns about how we handle your personal information, please don't hesitate to reach out to us.
Email: [email protected]Phone: +918096969696
Address: D C, Model Road, Sector 9, Faridabad, Haryana 121006, India
We are committed to addressing your privacy concerns promptly and transparently. Our team typically responds to privacy-related inquiries within 48 hours.